All orders ship out of our Arizona warehouse within 1-2 business days. Very often products will ship the same day they are received. If there is a problem or delay regarding your order we will contact you immediately.
Orders placed Friday after 2pm pacific time thru Sunday, will ship the following Monday. We use USPS Priority/First Class for most shipments unless UPS is a better choice in your area. You may request 2nd day or overnight service for an additional charge. For these, we would require your phone # or email to contact you with the additional charge approval.
APO/FPO addresses...we ship to U.S. military addresses worldwide! All military packages are sent via USPS Priority Mail. Delivery times will vary based on the military location.
International Shipping - We regularly ship to Canada and of course the USA. For other countries, please contact us via email for availability and shipping cost.
For assistance on any Merino Skin Care USA product call us at our Arizona office
Monday through Friday between the hours of 8:30 AM and 4:30 PM Arizona time.
In the United States/Canada call toll free: 1-888-663-7466
International calls: 1-480-503-3226